Share Snapshots

Sharing Snapshots with VNG Cloud allows users to share Snapshots with other VNG Cloud accounts. Other VNG Cloud accounts can then use the shared Snapshots to quickly create VMs to meet their needs. This article will describe how to Share Snapshots and how to stop Sharing Snapshots.

Note:

Before sharing a snapshot, it's important to note the following:

• The Snapshot sharing feature is completely free.

• Users only pay for storage when creating resources from shared snapshot files.

• Snapshot files can only be shared with VNG Cloud accounts.

• A snapshot file can be shared with a maximum of 64 VNG Cloud accounts per user.

• Each user can be shared a maximum of 1024 Snapshot files.

Preparation steps:

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• You must have a pre-created Snapshot file. Please refer to how to Activate Snapshot and Create a snapshot in advance.

• Ensure that the snapshot file to be shared does not contain sensitive content and documents.

• Users need to request the shared Snapshot file, providing the ID code and Email of the VNG Cloud account.

• To obtain the ID code and Email of the shared User, go to the Account menu bar, where the user can find Account ID and Account Email information (see the illustration below), and provide this information to the User who wants to share the Snapshot.

• For the sharing User, they need to know the following information: Account ID & Account Email, User Project ID, Snapshot Server ID;

  • Account ID and Account Email information can be viewed in the Account menu, similar to the user who shares the Snapshot.

  • User Project ID information: retrieved from the Limit section;

  • Snapshot Server ID information: retrieved from the Snapshot/File Snapshot Server section to be shared.

Sharing Snapshots:

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• Step 1: Log in to the VNG Cloud account / select the vServer product;

• Step 2: Select Snapshots/Snapshot: The user will see the Snapshot interface;

• Step 3: Select Action of a pre-created Snapshot file;

• Step 4: Select "Share Snapshot";

• Step 5: A pop-up window will display a notification about "Sharing Snapshot Server." Click on the "Contact Customer Service" link;

• Step 6: Navigate to the VNG Cloud Help Desk screen:

  • The user clicks "Add Ticket" to go to the "Submit a ticket" interface;

  • Fill in the fields with the request to Share the Snapshot file and provide all necessary information for the admin to process:

    • Account ID of the sharing user;

    • Account Email of the sharing user;

    • User Project ID of the sharing user;

    • Snapshot Server ID of the sharing user;

    • Account ID of the shared user;

    • Account Email of the shared user;

  • Then click "Submit" to send to the VNG Cloud system for processing.

• Step 7: After VNG Cloud successfully processes the request, when returning to the Snapshot list, for the requested Snapshot file, if the user sees in the "Share to" column the information of the sharing user's account (Owner) and the shared user, there will also be an email notification sent to the shared account confirming the successful receipt of the snapshot file.

Stopping Snapshot Sharing:

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• Step 1: Log in to the VNG Cloud account / select the vServer product;

• Step 2: Select Snapshots/Snapshot: The user will see the Snapshot interface; Step 3: For the Snapshot file to stop sharing, in the "Share to" column, the user clicks on the VNG Cloud Account icon;

• Step 4: Display the list of shared Account users, the file snapshot manager (Owner) has the right to click on the "Remove" button to stop sharing the file snapshot;

• Step 5: Confirm to complete the process of stopping sharing the file snapshot./.