Two-Factor Authentication (2FA)

Step 1: Log in to the Account management page. From the account management functions menu, select "2FA".

Step 2: Select the "2FA" function.

Turn on the desired authentication method as shown in the image.

There are 2 methods to receive OTP: via SMS or through the Google Authenticator app.

1.1 Send OTP to your phone (via SMS): You can Enable/Disable this function through the button in the "Send OTP to phone" section.

Note: Customers with phone country codes different from Vietnam (+84) cannot use the SMS method.

1.2 Receive OTP via the Google Authenticator app.

• Click the INITIATE button, you will be taken to the Google Authenticator code creation page and follow the instructions.

• Click Save Settings to complete.

• You will receive a notification that you have completed as shown in the image.

On the Multi-Factor Authentication screen, simply Enable/Disable the function according to your needs, you can choose one of the two or both. Here we support you in creating a new QR code, click on the link and follow the instructions.

Finally, click the Save Settings button to complete.

(*) After completing the multi-factor authentication registration process, at the login step, depending on the customer's choice above, there will be different authentication methods.

• For receiving OTP via SMS (only applicable to phone numbers with country code (+84) - Vietnam), we will send a message with OTP to the phone number you registered, you just need to enter the received code to authenticate Login.

• For logging in through Google Authenticator. Please open the Google Authenticator app on your device and copy the 6-digit PIN displayed in the app and enter it into our required form.

• In the case of choosing authentication through both of the above options. You simply follow the 2 steps above to authenticate Login.