Registration of Partner Discount

• Partner discount is an amount of discount VNG Cloud offers partners in order to expand service distribution channel.

• Partners can use this function on partner portal to register the desired amount of discount, after being approved by VNG Cloud, partners will be able to apply it when a customer order is created at the time the discount is in “Active” status.

Step 1: Select the "Partner Discounts" menu.

Step 2: Register a Discount

• Select "Register Discount" and enter the desired discount percentage for each product. For products without an entered discount, the system will understand that the user does not require a discount for those products.

• The effective date of the discount must be more than 3 days from the current date.

• After clicking "Register," the newly created discount will change to "Awaiting Approval" status, and the user will receive an email notification that the discount registration is being reviewed by VNG Cloud.

• Within 3 working days, VNG Cloud will review and either approve or reject the registered discount. The status of the discount will be updated on this screen once VNG Cloud confirms it.

• If VNG Cloud approves the registered discount, the status will change to "Awaiting Active"

• For discounts with "Awaiting Active" status, when the effective date arrives, the status will change from "Awaiting Active" to "Awaiting Active."

• For discounts with "Active" status, when a new discount changes status from "Awaiting Active" to "Active," the current discount will be marked as "Expired."

Notes:

• If the VNG Cloud approval date is later than the user-entered discount effective date, the discount effective date will be updated to the approval date.

• The Partner's discount is applied when a new customer order is created within the discount period.

• At any given time, only one discount can be in "Active" status and one discount in "Awaiting Approval" status.

• When a new discount changes status from "Awaiting Active" to "Active", the current discount will be marked as "Expired."