Working with SMS Notification Quota

Overview

An SMS Notification quota is a term on the vMonitor Platform representing a package of notifications via text messages with a specific number of messages that you purchase on VNG Cloud. At any given time, you can only own one SMS Notification quota and use it to send notifications according to your needs.


Create an SMS Notification Quota

To initialize an SMS Notification Quota, follow the instructions below:

  1. Select Quota & Usage.

  2. Select Buy SMS notification quota.

  3. Select SMS packages that meet your needs.

  4. Select Buy SMS notification quota.

  5. Select the desired Period. Currently, we offer you the following subscription periods: 1 month, 3 months, 6 months, 12 months, 24 months, 36 months.

  6. Enter the Coupon if available and select Apply

  7. Select Continue and proceed with the Payment steps for the cart. After successful payment, the SMS notification quota will be initialized.

  8. For each VNG Cloud account, you can create one SMS notification quota package and use it according to the cycle you have chosen. Seven days before the expiration of this SMS notification quota package, you can renew and continue using it with the next renewal cycle. Additionally, during the package usage period, you can also increase the package usage limit as guided below. The cost calculation for each SMS notification quota package is publicly available on the VNG Cloud homepage, see Cost Calculation.


View SMS Notification Quota Information

After you initialize the SMS Notification Quota, you can view the information of the SMS Notification Quota package you just created by:

  1. Select the menu Quota&Usage.

  2. Select Paid notification usage.

  3. The system displays information about the SMS notification quota package that has been initialized and the actual Usage of the SMS notification quota package that you are using.


Renew SMS Notification Quota

You have created an SMS notification quota with a short-term usage cycle. Currently, your monitoring needs have changed, and you want to extend the usage cycle of this notification package. To address this issue, you can change the storage cycle through the renew feature that we provide.

To renew an SMS Notification Quota, you can:

  1. Select the menu Quota&Usage.

  2. Select Paid notification usage.

  3. In the SMS notification quota package you are using, select Renew.

  4. Select Renew.

  5. Select the Period you wish to extend. We offer renewal periods including: 1 month, 3 months, 6 months, 12 months, 24 months, 36 months. Once you select the renewal period, the system will automatically calculate the effective time of the new usage period and the total amount you need to pay for the SMS notification quota renewal.

  6. Enter the Coupon if you want and select Apply.

  7. Choose Continue and proceed with the Checkout steps. After a successful payment, the SMS notification quota will be renewed.

You can only renew your SMS notification quota within 7 days before the current notification package expires. The cost calculation for each SMS notification quota renewal is publicly available on the VNG Cloud homepage; please refer to the Pricing Calculation section.


Resize SMS Notification Quota

To resize up an SMS Notification Quota, you can:

  1. Select the menu Quota&Usage.

  2. Select Paid notification usage.

  3. At the SMS notification quota package in use, select Upgrade.

  4. Select the new SMS notification quota package you want to upgrade to. The upgraded package must have a configuration (number of text messages) higher than the configuration of the package currently in use.

  5. Select Upgrade.

  6. Enter the Coupon if you want and select Apply.

  7. Select Continue and proceed with the steps to Checkout your cart. After a successful payment, the SMS notification quota will be increased.

The detailed cost calculation for increasing the quota for each SMS notification package is publicly available on VNG Cloud's homepage. Please refer to the Pricing Calculation for more information.


Delete SMS Notification Quota

If you do not need to use the created SMS notification quota, we recommend deleting this SMS notification quota to optimize costs.

To delete SMS Notification Quota, you can:

  1. Select the menu Quota&Usage.

  2. Select Paid notification usage.

  3. At the SMS notification quota package in use, select Delete.

  4. At the SMS notification quota deletion confirmation screen, select Delete.

After you delete the SMS notification quota package, the deleted notification package will disappear from your notification package list. If your resources still have validity, we will refund the unused balance to your credit wallet. For details on how the vMonitor Platform calculates refund fees, please refer to the Pricing Calculation method.

Deleting the SMS notification quota carries significant risks (the resources cannot be recovered after deletion). We strongly advise you to consider carefully before proceeding.

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