# Service package limits ### vServer Besides the per-user quota limits (), you can create a ticket to request a quota increase. GreenNode currently applies the following default limits: | Name | Specification | Adjustable | | ----------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------ | | Domestic bandwidth | Up to 300 Mbps (per IP) | Yes. Switch to PAYG or Dedicated packages. | | International bandwidth | Up to 5 Mbps (per IP) | Yes. Switch to PAYG or Dedicated packages. | | Public IP | Floating IP attached when purchasing a server | | | WAF |

WAF Standard plan equals 1 domain / 30 days (includes 300 GB WAF traffic and 3 million WAF requests for the first domain / account). From the 2nd domain under the same account, the system charges based on actual usage.

Where:
· WAF requests: shared across all customer WAF domains and do not expire. If you have no active WAF domains for 30 days, WAF requests will be deleted.
· WAF traffic: does not expire. If you have no active WAF domains for 30 days, WAF traffic will be deleted.

| Yes. Contact SC for consulting. | ### vStorage | Name | Specification | Adjustable | | --------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------- | | Gold domestic traffic and request |

Includes:
· Domestic traffic = 10× domestic storage capacity.
· 1,000 GB international traffic/month.
· Unlimited requests.

Committed performance per project:
· Read: 2,500 req/s
· Write: 1,500 req/s
· Delete: 1,000 req/s
· Total requests: 4,000 req/s

| Yes. Contact SC for consulting. | | Instant Archive Storage |

1-year package: 3,000 GB domestic traffic/month and unlimited requests.
6-month package: 3,000 GB domestic traffic/month and unlimited requests.
\* Data retrieval time: 1–12 hours.

Committed performance:
· Read: 500 req/s
· Write: 500 req/s
· Delete: 100 req/s
· Total requests: 1,000 req/s

| Yes. Contact SC for consulting. | ## Support | Name | Specification | Adjustable | | ------- | ------------------------------------------------------------------------------- | ---------- | | Support | 24/7 technical support via hotline, ticket, email, chat; service documentation. | | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.vngcloud.vn/vng-cloud-document/overview/service-package-limits.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.