# Service package limits

### vServer

Besides the per-user quota limits (<https://docs.vngcloud.vn/vng-cloud-document/vserver/compute-hcm03-1a/quota-limit>), you can create a ticket to request a quota increase. GreenNode currently applies the following default limits:

| Name                    | Specification                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | Adjustable                                 |
| ----------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------ |
| Domestic bandwidth      | Up to 300 Mbps (per IP)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    | Yes. Switch to PAYG or Dedicated packages. |
| International bandwidth | Up to 5 Mbps (per IP)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | Yes. Switch to PAYG or Dedicated packages. |
| Public IP               | Floating IP attached when purchasing a server                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |                                            |
| WAF                     | <p>WAF Standard plan equals 1 domain / 30 days (includes 300 GB WAF traffic and 3 million WAF requests for the first domain / account). From the 2nd domain under the same account, the system charges based on actual usage.<br><br>Where:<br>· <strong>WAF requests</strong>: shared across all customer WAF domains and do not expire. If you have no active WAF domains for 30 days, WAF requests will be deleted.<br>· <strong>WAF traffic</strong>: does not expire. If you have no active WAF domains for 30 days, WAF traffic will be deleted.</p> | Yes. Contact SC for consulting.            |

### vStorage

| Name                              | Specification                                                                                                                                                                                                                                                                                                                      | Adjustable                      |
| --------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------- |
| Gold domestic traffic and request | <p>Includes:<br>· Domestic traffic = 10× domestic storage capacity.<br>· 1,000 GB international traffic/month.<br>· Unlimited requests.<br><br>Committed performance per project:<br>· Read: 2,500 req/s<br>· Write: 1,500 req/s<br>· Delete: 1,000 req/s<br>· Total requests: 4,000 req/s</p>                                     | Yes. Contact SC for consulting. |
| Instant Archive Storage           | <p>1-year package: 3,000 GB domestic traffic/month and unlimited requests.<br>6-month package: 3,000 GB domestic traffic/month and unlimited requests.<br>\* Data retrieval time: 1–12 hours.<br><br>Committed performance:<br>· Read: 500 req/s<br>· Write: 500 req/s<br>· Delete: 100 req/s<br>· Total requests: 1,000 req/s</p> | Yes. Contact SC for consulting. |

## Support

| Name    | Specification                                                                   | Adjustable |
| ------- | ------------------------------------------------------------------------------- | ---------- |
| Support | 24/7 technical support via hotline, ticket, email, chat; service documentation. |            |