# Renew expiring resources
When your subscription-based resources are about to expire, please renew them in a timely manner to avoid service interruptions caused by resource suspension, release, or permanent deletion. To ensure uninterrupted service, please maintain a sufficient account balance.
**Resource renewal feature applies to**
* Target: Prepaid users.
* Source of money: GreenNode wallet or other sources (done through the payment gateway).
* Resources: All resources of GreenNode products that allow extension.
### Status Changes After Resource Expiration
If you do not renew a resource after it expires, the service may be suspended or limited. After a certain period of time, the system will automatically release the resource. Once a resource is released, all data will be permanently deleted and cannot be recovered.\
After expiration, resources go through three stages: Grace Period, Suspension, and Release and Deletion.
#### Post-Expiration Stages
**Grace Period**:\
From Day 1 to Day 15 after the end of the previous billing cycle. During this period, the resource continues to operate normally.
\
**Suspension**:\
From Day 15 to Day 30 after the end of the previous billing cycle. The service is stopped, but the resource and data are retained.
\
**Release and deletion**:\
After 30 days from the end of the previous billing cycle. The system automatically releases the resource and permanently deletes all data.
### Lifecycle Summary Table
| Stage | Status | Service | Data Status | Renewable |
| -------------------- | ---------- | --------------- | ----------- | --------- |
| Normal Operation | Active | Fully available | Safe | Yes |
| Grace Period | Restricted | Limited | Retained | Yes |
| Suspension | Suspended | Not available | Retained | Yes |
| Release and deletion | Deleted | Not available | Lost | No |
### Expiration Notifications and Renewal Monitoring
7 days before expiration (T-7), the system begins sending renewal reminder emails on a scheduled basis.
After the expiration date (T), the system continues sending reminder emails until:
* The resource is renewed
* The resource is released and deleted from the system.
### Resource Renewal
You may renew a resource at any time before it is released.\
The new service period starts immediately after the previous subscription period ends.
* Renewal before expiration supports both manual and automatic methods
* Renewal after expiration supports manual renewal only
**Renew resources before expiration**
**Renew resources after expiration**
### Renewal Methods
| Renewal Method | Renewal Timing | How It Works |
| ----------------- | --------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Manual Renewal | Before the resource is released | You manually initiate the renewal. The resource validity period is extended immediately after successful payment. |
| Automatic Renewal | Must be enabled before expiration |
• You configure automatic renewal in advance. • The system automatically attempts payment at key milestones: 7 days, 4 days, and 1 day before expiration, as well as on the expiration date. • If all payment attempts fail on the expiration date, automatic renewal stops. You must then renew manually (if the resource is still within its allowed renewal period). • You can cancel automatic renewal at any time.
|
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